Please be aware that utility imposter scams are on the rise here in Southern California. Imposters claiming to be with Southern California Edison (SCE) are calling people and demanding immediate payment to avoid electricity service being disconnected due to allegedly past due bills. The caller demands that the customer purchase a prepaid cash card, call the imposter back, and give the imposter the cash card number.
Customers suspecting any fraudulent activity of this nature should ask for the caller’s name, department, and business phone number. Customers should then immediately terminate the call and call the local police! and SCE at (800) 655-4555.
Always remember that a real SCE employee:
Will never call and demand immediate payment.
Will never threaten to cut off your service.
Never give out any of your own personal information (including your credit card number, ATM or other card number, PIN numbers, account number, etc).
If someone calls you and requests that you leave your home at a specific time for a utility-related cause, call the police. This could be a burglary attempt setup by the caller.
Always be suspicious of anyone who arrives at your home without an appointment asking to check an appliance, wiring, or suggesting that there may be some electrical problem inside your residence. SCE employees would have setup that appointment ahead of time and all SCE employees will be wearing an ID badge.