How to Recognize Scam Text Messages and What to Do if You Receive One

Scam text messages, also known as “smishing” messages, are fraudulent messages sent by cybercriminals to trick recipients into giving away personal information, clicking on harmful links, or downloading malware. These scams can look convincing, often appearing to come from legitimate companies like banks, delivery services, or government agencies.

Recognizing Scam Text Messages

Scam messages often have several telltale signs. Look for urgent language, such as “Your account will be locked,” or “Immediate action required.” They may contain unfamiliar links, often using short URLs to hide their true destination. Many contain poor grammar, spelling mistakes, or odd phrasing that seems off. If a message asks for sensitive information—like passwords, credit card numbers, or social security numbers—it is almost certainly a scam. Legitimate organizations will never request such details via text.

What to Do if You Receive a Questionable Text

If you receive a suspicious message, do not respond, click any links, or call any numbers it includes. Instead, report the message. In the U.S., you can forward it to 7726 (SPAM), a free service from major mobile carriers. Then delete the message. If the scam claims to be from a known company, visit the official website or call customer service directly using verified contact information to check the message’s legitimacy.

Stay Vigilant and Protect Your Information

Keep your mobile device updated with the latest security patches, and consider using spam-blocking features from your carrier or security apps. By staying alert and skeptical of unsolicited messages, you can avoid falling victim to smishing scams and help prevent their spread.

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