An Interview With TeCHS

Back in July TeCHS was interviewed by Ventura Business Reviews (.com).

Check it out!

Here is the interview from venturabusinessreviews.com:

http://venturabusinessreviews.com/interview-with-techs/

July 2012

Interview with TeCHS

It was quite a pleasure interview the Techs, since we come from similar backgrounds. Knowing the importance of having someone that can assist you in home with your technology is crucial. Unfortunately there are a lot less ethical people out there that offer such services and take advantage of people that don’t know much about technology. That’s why we picks the TECHS as our featured listing for this type of service. Without further rambling from me….. here is the interview

What made you want to start this particular business?
Our objective with TeCHS was to provide a full range of services that integrate all digital aspects for the home consumer or small business owner.

If you had to pick one thing out of your day, what’s the most exciting / favorite?
An exciting part of our day is getting a panic call from a client, being able to respond quickly, and watching them when that “magic moment” happens and we not only solved their problem but showed them new ways to expand the use of their digital system.

Who is your ideal customer?

Our ideal customer is someone who has a lot of technology in his/her home or business and don’t have the time to figure it all out. We strive to make people’s everyday lives easier with technology – whether we are training them on how to use it or taking care of all of it for them.

What do you consider your biggest weakness?

With the changes in traditional marketing over the last few years we are striving to get a handle on new approaches to expand our customer base in the local market.

How are you improving on that weakness?

We are exploring alternative marketing strategies including social networking on FaceBook, LinkedIN, Yelp, YouTube, CraigsList, Etsy and more internet-based advertising.

What is your biggest strength?

We are experts at problem solving and re-analyzing customers’ digital systems to make them more efficient while saving them lots of money.

How do you like running your business?

As a full-service business, we are in contact with our customers 24/7. This is a lifestyle that we love, and we feel like our customers are our family. Our joy comes from helping individuals keep up with the latest technology and helping businesses control their overhead.

If you could change one thing about your businesses day-to-day routine, what would it be?

We would like to have more space for a larger inventory of parts without having to continually run to a store to fulfill our customer’s individual needs.

Any new specials you can tell your customers about?

All new customers receive 10% off their first service with us.

If you had a chance to say one thing to a brand new customer, before they walk in the door, what would it be?

We strive to be your one-stop-shop for all things digital – computers, cell phones, tablets, photography, graphics, marketing, tutoring and more! Flat-rate or hourly – we are among the most affordable computer gurus in Ventura County. We save you time and money!

Seth and Kim Ralph are your TeCHS. We are proud Ventura natives that want nothing more than to keep everyone’s digital life running smoothly and to keep business and money in our beautiful and wonderful county! From the home to the local small business – we provide affordable, fast, friendly and reliable services for all of your needs.

Connect with TeCHS!

Our website: http://www.ezdigitallife.com

FaceBook Page: http://www.facebook.com/pages/TeCHS/207649352605842

FaceBook Profile: http://www.facebook.com/ralph.techs

TeCHS is a local, small 2-person, business committed to making your technology work better for you!

Flat-rate or hourly – we are among the most affordable computer technicians in Ventura county. We strive to save you time and money!

We install, support, service, repair, sync and configure all the digital aspects of your life.

Our popular money-saving yearly maintenance contracts are the best way to keep all of your technology up to date, clean and performing at their peak. Ask us about setting up your contract today.

www.ezdigitallife.com

Please take a look at our web site for a full list of the services we offer, a bit about the two of us – your TeCHS, and more ways to get in touch with us.

Have a great day!

~TeCHS